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Life as it is with COVID-19

par Sandy Wong mars 16, 2020 2 lire la lecture

Life as it is with COVID-19

We hope everyone is staying healthy and safe during these uncertain times.  We know you're concerned and so are we.  Knowing that we're all in this together is somewhat comforting, don't you think?  We see this as an opportunity for families, friends and communities to grow a little closer since, as you know, we're probably all in the same boat - working from home and at wits' end with kids out of school.  

As an online retail store that sells a fun and joyful product, we hope that you do find joy shopping in our store amongst all the chaos.  We are trying our very best to keep all operations flowing and to continue to keep all stock levels updated. 

In an effort to be as transparent as possible and to not overpromise, we are currently assuming a 5 to 10 day delay in the fulfilment of all orders.  Our top priority is always the health and safety of our team because without our team, we cannot operate and serve you to our fullest.  Our team includes the employees of each of our partners who are spread out all around the world.  Depending on their location, some are impacted more than others.  Some have asked all their employees to work from home.  Some have kept their distribution team on site but with half the humanpower such that social distancing can be upheld as much as possible. 

We are trying our best to offer each of you a real time estimate of your shipment.  If you do have concerns about your order ship date, feel free to reach out to us and we will do our best to find out details.  We appreciate your patience and understanding and of course, if these delays don't work for you, you always have the option of cancelling your order.  

Finally, from our home to yours, we wish you peace, joy, health and love.  And please continue to flatten the curve by implementing social distancing and keep washing your hands. 

Much love and appreciation,

Sandy
Founder
Rugs by Roo

Sandy Wong
Sandy Wong

Being a mother to three kids and a beagle, I understand the struggles of trying to find the best for my children. Instead of spending hours researching which rug to buy, I hope to bring the best to you so that you can go back to spending time with those you love.


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Feature: Deborah Soulier, Non-Toxic Interior Designer
Feature: Deborah Soulier, Non-Toxic Interior Designer

par Sandy Wong octobre 04, 2021 6 lire la lecture

Deborah Soulier is the Principal designer at Soulier Design Studio based in Toronto, Ontario.  Deborah has a passion for design, is an environmentalist and is also an executive coach.  You will find Deborah's work scattered all over Canadian Home Trends magazine where she discusses topics like Empty Nesting & Wellness In Your Home.
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2021 Month of Giving: GoodWeave International
2021 Month of Giving: GoodWeave International

par Sandy Wong juillet 02, 2021 2 lire la lecture

Since 2019, Rugs by Roo has designated one month out of each year as the Month-of-Giving where we'd donate to a charitable organization that we truly believe in. This year, we have decided to donate 100% of our profits in the month of July to GoodWeave International. 
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Five Ways to Clean Your Wool Rug
Five Ways to Clean Your Wool Rug

par Rugs by Roo mai 05, 2021 4 lire la lecture

You have a stain on your favorite wool rug that you want to remove. After a bit of research both online and offline, you realize that there are various ways recommended to clean up your rug. But how do you know which one among the solutions will be suitable for your rug? This guide provides you with the best tricks and tips to clean and maintain your wool rugs. Read for more!
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