What Makes Us Special?

Tiger spotted wall hanging and Pineapple area rug in a kid's room

Here at Rugs by Roo, we are parents too!  Our goal is to make your rug shopping experience simple and stress-free.  That is why we offer you (drum roll please)...

1.  OUR MISSION

The values we instil in our own home is not that different than the values we bring into Rugs by Roo.  As parents, health, safety and quality are at the forefront of all our purchasing decisions.  We prefer to live with less than to live with more if it means compromising on quality.  By making smarter purchasing decisions, we produce less wastage allowing us to live sustainably and responsibly.

At Rugs by Roo, it is very similar.  We aim to bring to you brands that are sustainably, responsibly and ethically made.  Living sustainably is a lifestyle choice and by sharing our personal experiences with you, we hope to inspire you to shop with intention.

2.  FREE SHIPPING 

We know shopping can be stressful for some people.  To keep things simple, we offer free shipping to all of USA on purchases over $100.  The price shown is the price you pay including delivery straight to your home.  If you're in Canada, we are trying out best to secure better shipping rates.  See here for details.

3.  PRICE MATCH GUARANTEE

Let's be honest.  We're always checking out our competition.  That is because we want to ensure we are offering you the absolute best prices online.  But sometimes we might miss something.  Should you come across another online store that offers a lower price than us, simply email us and we will refund you the difference.  See details here.

4.  FREE DESIGN CONSULTATION

Choosing a rug can be fairly intimidating because it is easily the largest piece of decor in the room and sets the tone for the rest of the room.  For those who need a bit more help on the design front, we are more than happy to help!  Simply follow the instructions here and our design team can help you choose the perfect rug to meet your needs.