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Price Guarantee

rugs by roo price match gaurantee

We stand behind the quality of our products as well as our commitment to offering you a positive shopping experience.  If you find another online store that offers a lower price than us within 10 days of receiving your order, let us know and we will refund your original payment for the difference.

Our 100% Price Guarantee has some limitations:
    • You must purchase the item from our website before requesting your Price Match Guarantee
    • Promotions such as rebates and buy one, get one free offers are not eligible
    • The item must be in stock on the competitors website
    • The competitor must be an online store only, they may not have a retail location
    • The website can not be a discounter or auction website (e.g. Amazon, eBay, overstock, etc.)
    • The competitor must be an Authorized Retailer of the product in question
    • Note that when comparing prices, the following needs to be included as part of the price:  the item price, shipping charges, duties, brokerage costs, handling fees and currency exchange.  This represents the overall cost of getting the item delivered right to your door.
If your Price Match request meets all of the above criteria, send an email to info@rugsbyroo.com along with a link to the same product on a competitors website.  Our Customer Service Team will review the request and issue a partial refund when approved.

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