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Customer Reviews

Based on 297 reviews
95%
(281)
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Great company, great products

I really like this company a lot. Prices are fair, shipping was timely. I highly appreciate the washable rug selection. Will be purchasing from rugs by roo again in the future!

Jaipur Living Oland Handmade Solid White Light Blue Area Rug

Excellent, fun-loving rug

The rug is unique, high-quality, and makes us smile every time we walk by it. Highly recommend!

Love this rug

I was looking for an attractive, child friendly rug for a long time before I came across rugs by roo on Pinterest. This rug feels so luxurious underfoot and I love the aesthetic. It really pulls our nursery together and I love not worrying about any potential toxins in the fiber. I was also surprised by how quick I received it considering I’m in the us. Highly recommend for baby/kid rooms.

Lorena Canals Milky Way Machine Washable Oval Area Rug

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Momeni Mesa Smoke Area Rug
Michelle Bishop
Same quality products with better prices & customer service. Third time customer!

Want quality products at fair prices without compromising on service look no further. I messed up and re-ordered a rug I had already purchased instead of the one I meant to purchase & reached out to customer service a few days later when I realized MY error. Sales to Canada are final sale, which I knew, so I expected to be on the hook for my error & even through the order had shipped the staff went above and beyond to catch it before it crossed the border and resend the MESA rugs I originally meant to order. I love the quality of the rug, the price was half that of our local “cottage life” store & the service is just so beyond anything I’ve experienced post Covid. I could t be happier with the rug or the company!

Beautiful, natural and ethical carpet!

We love welcoming guests into our house with our new RugsbyRoo welcome rug. The carpet is plush and comfortable, and I feel good knowing it's made ethically of natural materials. Happy feet and happy hearts!

Fantastic company

Wonderful feedback and help with orders.

Great rug

I love the sheep rug. Its cute and feels nice.

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Renwil Casper Black Area Rug
Marie-josee Blais

Renwil Casper Black Area Rug

Good quality, price a little high

The rug feels like wool underfoot. Colour has held up well so far. I used it on a concrete outdoor patio, and so far it’s working well. I think the price was high, but I’m happy with the result.

Sandy was more than helpful in answering the questions I had before the purchase of the rugs for my granddaughter. She answered my questions, listened to all my concerns, and genuinely was interested in my thoughts as well.

Lovely rug

The rug came quickly and is of good quality. Colors are a little darker than on the image, but still looks great in the nursery!

Fast shipping, quality rugs

We had a great experience ordering rugs from Rugs by Roo and recommended them to others. Customer service is great, you really feel the personal touch. We are on our 4th rug!

Well made and so pretty in our living space. I like that it's all natural.

Dotty White Washable Area Rug

I was looking for a soft, washable rug for our second baby’s nursery in this particular pattern. I was hesitant to purchase it because I saw other rugs for less but they were synthetic and non-washable. At the end, good quality is worth the price. It arrived faster than expected and so far I an loving the material and how well its made. Not going back to purchasing cheap synthetic rugs anymore!

My beautiful Sheep the world - Lorena Canals rug !

I ordered the rug from the Sheep the world collection by Lorena Canals in beige. It is beautiful, luxurious and comfortable. I love it ! It arrived faster than I expected and I was very happy to receive it. I also liked receiving an email with maintenance tips. Thank you Rugs by roo!

Polka Dot Rug

Love it! It’s soft and comfortable. I have not washed it yet but already planning on buying another one.

Lorena Canals Ocean Shore Rug

My husband and I purchased a Lorena Canals rug through Rugs by Roo. They had a great selection of rugs that aligned with our social and environmental values that we could not find in Canada. Pricing and shipping were very reasonable, would definitely order through Rugs by Roo again! The rug itself is soft and beautiful addition to our nursery!

Love love love!

Ordered this rug for my little girls room and it is perfection! Soft, easy to manage and just beautiful! Highly recommend :)

Love this rug! Very soft and thick, quality material. Washes/ vacuums well! Beautiful addition to our nursery!

Lorena Canals Clouds Mustard Machine Washable Area Rug

So far so good

Put it in the wash and in storage for now. Gonna break it out in a month or two. Soft, comfy. Good service.

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∙ Carbon Offset
Ashley G
Love it!

This rug is so cute and goes perfectly in my space! I also love the fact that it’s organic and machine washable! I’ll be ordering from here again and will continue to spread the word about Rugs by Roo!

Nursery rug

This washable rug is exactly what I wanted for our nursery. I was a little concerned about the shedding comments but haven’t experienced that at all. So happy with how it looks!