I really like this rug, but wondering if the shedding issue as described by the two other reviews has been rectified yet? Also where can I find the bedding/pillows from the picture with the black and pink and polka dot bedding, rainbow wall art ?
Our apologies for replying late. For general product inquiries, we encourage you to reach out to us via email (email@example.com) for quicker response!
To answer your question, yes, we shared the shedding situation with the owner of Oh Happy Home! and she explained that the cotton used in her rugs are super soft and that it is important to follow the care instructions that come with the rug. We recommend a wash before first use and to vacuum on the lowest suction power.
I was VERY on the fence about whether to get this rug as I have a ten month old daughter and the reviews about extreme shedding scared me. Don't be afraid. Just vacuum upon receipt (I did with a Dyson and got LOTS of good fluff!) and it's all good. Love this rug which is the perfect pile for a baby learning to walk and still tumbling lots.
Thank you for clarifying that for our shoppers. Yes, gentle vacuuming during the initial period is key! Super happy to hear that your daughter is enjoying it. Keep those leg muscles going!
My indecisive self searched for months for the right rug for my firstborn's new room in our new apartment. I finally found exactly the vibe I was looking for at Rugs by Roo--literally the entire curated selection--and the price and customer service was spot on. Thank you for bringing together special things. It's amazing how rare that is to find when trying to decorate.
I want to love this rug. It’s soft and very cute. Bought for the nursery. As others have mentioned, it sheds little white fluffs endlessly! Every time we vacuum it fills the canister with white fluff. Little white fluffs also get tracked around the house from being stuck between toes or on slippers just from walking on the rug. Hopefully they can find a solution to this problem because other than the terrible shedding it would be a wonderful rug!
I'm so sorry you're experiencing the same issue as some of our other customers. I have taken this feedback to our supplier. Please look out for an email from me. I would like to discuss a solution for you as fluffs stuck between toes is definitely not something I want either!
I love the look and feel of this rug , however it sheds way too much. I have had to vacuum it constantly and it seems to make no difference. As another reviewer stated, the fuzzies get everywhere and I worry that even though it’s organic cotton, it is being ingested by my son as it gets in between and all over his hands and feet. I think we will replace it with Lorena Canals as I haven’t had nearly such a bad shedding problem with their rugs.
I'm terribly sorry about the experience. The amount of shedding you have described is not normal for this rug and we have brought your feedback to the attention of our supplier to get this rectified. I just sent you an email to touch base and see how we can arrange a possible replacement rug for you. I see there are other rugs on order as well. Thank you for not giving up on us!