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Shipping & Delivery

 

Country Est. Delivery Orders
< $50 USD
Orders
$50-$1200 USD
Orders
> $1200 USD
United States Contiguous states only

3 - 8
business days

US$15 US$25
US$75
Canada excluding The Yukon, Northwest Territories and Nunavut 3 - 20
business days
CA$18
CA$28
CA$95

Unfortunately, there are some locations we aren't able to deliver to which include the non-contiguous states in the US and the Northwest Territories, Nunavut and Yukon in Canada.

Shipping costs are non-refundable and return shipping fees are the responsibility of the customer.  Please note that the safe arrival of returned products is also the responsibility of the customer. 

Need Help?

Call Us

1-833-ROO-RUGS
(1-833-766-7847)

Mon - Fri 10am to 6pm PST

Sat - Sun 11am to 3pm PST

Email Us

Customer Service Team

support@rugsbyroo.com

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Click on the chat box at the bottom right corner of your screen

Daily 8am to 8pm PST

Text Us

1-833-766-7847

Daily 8am to 8pm PST