Great rug matched pictures and description perfectly. Was promptly received. Would highly recommend!
The bins were super cute in our nursery!
Lorena Canals Pink Nose Sheep Woolable Area Rug
The rug I originally received was a strange colour and very different to the photo. I started an online chat with Rugs by Roo and showed them the photo. They agreed it looked off, double-checked with the manufacturer, and confirmed it was not correct. They immediately sent a replacement rug—what was even more impressive was I didn’t have to follow up about anything! They took care of it all quickly and smoothly. The new rug was much better, and they said to donate the former rug to a local charity instead of sending it back. THAT is excellent customer service!! 10/10 would recommend. The rug itself is super cute, although a bit less saturated in colour than the photos shown above. Love the eco-friendly and social responsibility initiatives, too!
June 06, 2022
Love this information. So helpful for those both looking to live clean and support ethical practices.