.product_section .product_form, .product_gallery { opacity: 1; } .multi_select, form .select { display: block !important; } .image-element__wrap { display: none; }

Life as it is with COVID-19

by Sandy Wong March 16, 2020 2 min read

Word from the Owner

We hope everyone is staying healthy and safe during these uncertain times. We know you're concerned and so are we. Knowing that we're all in this together is somewhat comforting, don't you think? We see this as an opportunity for families, friends and communities to grow a little closer since, as you know, we're probably all in the same boat - working from home and at wits' end with kids out of school.

As an online retail store that sells a fun and joyful product, we hope that you do find joy shopping in our store amongst all the chaos. We are trying our very best to keep all operations flowing and to continue to keep all stock levels updated.

In an effort to be as transparent as possible and to not overpromise, we are currently assuming a 5 to 10 day delay in the fulfilment of all orders. Our top priority is always the health and safety of our team because without our team, we cannot operate and serve you to our fullest. Our team includes the employees of each of our partners who are spread out all around the world. Depending on their location, some are impacted more than others. Some have asked all their employees to work from home. Some have kept their distribution team on site but with half the humanpower such that social distancing can be upheld as much as possible.

We are trying our best to offer each of you a real time estimate of your shipment. If you do have concerns about your order ship date, feel free to reach out to us and we will do our best to find out details. We appreciate your patience and understanding and of course, if these delays don't work for you, you always have the option of cancelling your order.

Finally, from our home to yours, we wish you peace, joy, health and love. And please continue to flatten the curve by implementing social distancing and keep washing your hands.

Much love and appreciation,

Sandy
Founder
Rugs by Roo

Comments will be approved before showing up.

Also in Blog

Synthetic Materials and Your Pets

by Jennifer Liong March 29, 2024 6 min read

Health & Wellness How To Shop Pet Friendly Tips

When it comes to our pets, we have a strong sense of responsibility to keep them safe, happy, and healthy, just like we do for children. However, corporations, even our government, do not see our pets the same way that we do.

Our pets are exposed to way more synthetic materials and chemicals than we are. The regulations for pet products are not as strict or enforced as much as they are for humans. It can even be difficult to trust the products that you are buying for your pets.

Are Humidifiers Only Adding Moisture To Your Homes Air?

by Jennifer Liong March 18, 2024 6 min read

Expert Bio Health & Wellness Tips

Author: Jaclyn Howden. Humidifiers are a product that consumers have been told to buy if you have a variety of symptoms or irritations that the dry winter air causes. Unfortunately, what we aren’t told as consumers, are the potential dangers of what could happen if there was improper usage of these products. The possibilities include getting sick, or worse; you or your loved ones could develop lung diseases!

How Toxic Are Synthetic Rugs To Us And The Environment?

by Jennifer Liong February 27, 2024 7 min read

Earth Month Health & Wellness

This blog is only a fraction of the research and potential threats that microplastics present to our health. There are around 13,000 chemicals that are used when producing plastic. 3,200 are known to be a chemical of potential concern, and 6,000 of those chemicals are unknown if they are a hazard to our health.

Let customers speak for us

from 327 reviews

Anonymous

09/03/2023

Great functional kids chair

Love that this chair is tested for chemicals and it's not toxic for kids, which is important to my family. Also love that the fabric unzips for easy cleaning, love that it can fold down into a little day bed. I would highly recommend this if you want something minimal design and easy to clean!

Wigiwama Brown Sugar Flip Chair

Tim Simmons

08/08/2023

Lovely addition to our son’s room!

After looking through dozens of options, online for a rug in our sons room, we came across Rugs by Roo. We are so happy we found this company! They have lots of different options and patterns, and we also like the fact that the rug we chose was cotton and washable. It arrived quickly after ordering and is incredibly soft; perfect for an infant to lie and crawl on. We are really happy with the purchase and would highly recommend this company!

Lorena Canals Clouds RugCycled Area Rug

Katherine Telfeyan

05/03/2023

Lorena Canals Atlas Vintage Blue Machine Washable Area Rug

Lauren Scobel

04/27/2023

Love, love, love!

Can’t express enough delight as we received the rings for baby’s nursery. The quality and customer service are both unmatched! Super soft and shaggy while nontoxic for baby - it’s all in the details and these rugs are perfect! And the fact the rugs can be machine washed is everything. Nursery is coming together!

Lorena Canals Big Fish Machine Washable Area Rug

Erin Catlin

04/24/2023

Great pillow, great customer service.

Nice quality and stylish brand, it is a win-win for this pillow. Excellent customer service, as well, another win.

Leah Singh Grid Pillow - Reversible - Black + Tan

Hannah Reeb

03/31/2023

Love!

Great experience ordering from this company!

Lorena Canals Fantasy Garden Bloom Natural Washable Rug

Melinda MacNaughton, MS, RDN, RYT

03/23/2023

very good quality rug!

This rug came as I expected it to look and feel! Great quality! I love that it is organic and sustainably made. That is more than just a bonus. I set out to purchase something that would give back to the earth and the makers of the rug, and I feel really good about my purchase!

Momeni Roman Holiday Via del Corso Pink Area Rug

Deborah Tucker

03/17/2023

Great Rug

Great rug matched pictures and description perfectly. Was promptly received. Would highly recommend!

Lorena Canals Azteca Natural Vintage Nude Machine Washable Rug

Customer

03/07/2023

Love!

The bins were super cute in our nursery!

Pehr Pomm Pom Natural Mini Basket

Elizabeth Rodarte

02/24/2023

Great quality

ferm LIVING Safari Tufted Leopard Area Rug

Jean-Philippe Choinière

02/21/2023

Lorena Canals Pink Nose Sheep Woolable Area Rug

Anonymous

02/18/2023

Fabulous Customer Service!! Cute product!

The rug I originally received was a strange colour and very different to the photo. I started an online chat with Rugs by Roo and showed them the photo. They agreed it looked off, double-checked with the manufacturer, and confirmed it was not correct. They immediately sent a replacement rug—what was even more impressive was I didn’t have to follow up about anything! They took care of it all quickly and smoothly. The new rug was much better, and they said to donate the former rug to a local charity instead of sending it back. THAT is excellent customer service!! 10/10 would recommend. The rug itself is super cute, although a bit less saturated in colour than the photos shown above. Love the eco-friendly and social responsibility initiatives, too!

Lorena Canals You're My Sunshine Washable Rug

Ruth Cusick

02/16/2023

beautiful and soft rug for nursery

Our dear friend's selected this rug to have in their baby's nursery. I was pleasantly surprised by how quickly it shipped and my friends have shared that it's absolutely beautiful and just very soft and cozy. The perfect rug for their tiny human's new room.

Lorena Canals Botanic Plants Machine Washable Area Rug

Anonymous

01/19/2023

Perfect for the nursery! Love that it's made of natural materials and looks great.

Lorena Canals Hippy Dots Natural Honey Washable Area Rug

Mariou Loncol Daigneault

01/18/2023

Lorena Canals Big Fish Machine Washable Area Rug

Currency

Life as it is with COVID-19

Leave a comment

Also in Blog

Synthetic Materials and Your Pets

Are Humidifiers Only Adding Moisture To Your Homes Air?

How Toxic Are Synthetic Rugs To Us And The Environment?

Categories

Recent Articles

Sign up to our Newsletter

Let customers speak for us

Let customers speak for us